You bought an O-Blio item and you want to return it? No problem, it’s super easy! All items purchased in our shop may be returned free of charge within 30 calendar days after purchase date.
The goods that you are sending back must be in the same condition as they were received. We won't be able to refund goods that have been used, worn or washed. If the goods have deteriorated due to a more extensive use, we reserve the right to not accept it.
We will include a return form in every O-Blio delivery. Check out instructions contained in that form in order to find out how to ask for a courier pick up. Once we receive your request we’ll arrange a courier pick up with no additional cost for you.
We're sorry, but we do not offer any exchange service. You can return any O-Blio product you are not fully satisfied with and make a new purchase on O-Blio site at any time.
As soon as we receive your returned products we’ll check and inspect them at our warehouse. At this very moment we’ll send you a refund e-mail notification with the results of this inspection. In case of positive result a refund of the total value of the returned goods will be paid back to the same card or account that was used to place the order within 3 working days. Please bear in mind that you’ll be able to see the refund on your bills when your bank or account will allow you to do so according to their policy. In order to get a full refund it’s important that we receive the goods in the same state you received them (the returned product has to be complete, unworn and unwashed). Please also check your legal rights for returning goods in our Terms & Conditions